Spartanburg County Public Libraries

POSTING DATE: September 7, 2023
JOB TITLE: Information Services Media Assistant, Grade 20
LOCATION: Headquarters Library
DATE AVAILABLE: November 1, 2023
SALARY: $2,669 per month (Includes generous benefits package)

HOURS: 40 hours per week

Week A: Sun OFF M-12:15-9:15; T 9:00-6:00; W 9:00-6:00; Th 9:00-6:00; F OFF; Sat 8:45-6:15

Week B: Sun12:55-6:15; M 12:15-9:15; T OFF; W 9:00-6:00; Th 9:00-6:00; F 12:15-9:15; Sat Off

Week C: Sun OFF; M 12:15-9:15; T 9:00-6:00; W 9:00-6:00; Th 9:00-6:00; F 9:00-6:00; Sat OFF

Week D: Sun OFF; M 12:15-9:15; T 9:00-6:00; W 9:00-6:00; Th 9:00-6:00; F 9:00-6:00; Sat OFF

(Note: Must be flexible to accommodate schedule changes, may be asked to work other times as needed).

EDUCATION/EXPERIENCE: Bachelor’s degree or equivalent education and experience required. Must complete pre-employment testing.

ESSENTIAL FUNCTIONS:

Provides superior customer service with information requests, reader’s advisory questions, computer assistance and hardware troubleshooting.
Plans, promotes and presents creative and innovative programs that meet the needs of adults
Schedules and successfully executes an equitable number of passport applications based on needs of facility.
Regularly tracks passport applications to ensure they are received by the Charleston Passport office.
Maintains up to date literature and applications related to passport applications and keeps up to date with changes as communicated from the Charleston Passport office.
Supports passport facility by attending yearly training and being available for periodical facility training.
Maintains confidentiality and abiding by all rules set forward by the Passport Application Resource Guide (PARG)
Assists patrons in two computer labs with a variety of technological needs to include Microsoft Office products
Teaches one on one tech classes, based on the needs of the department.
Responsible for maintaining an attractive space in the Information Services department
Participates in department meetings, assigned committee meetings, and online discussions
Attends regular training related to adult services and other library work
Remains aware of safety and security always

KNOWLEDGE & SKILLS:

Bachelor’s Degree or equivalent combination of education and experience
Experience and proficiency with current library technology, including the internet, research databases, productivity software, and communications applications
Strong interpersonal and customer service skills
Good time management skills and attention to detail
Ability to take direction and work independently or in a team environment
Proven experience in collaborating with others to provide appropriate service and programs for the public
Driver’s license valid in the State of South Carolina with the ability

The library accepts applications with cover letter and resume when a job position is available. Drug Testing is a part of the library’s hiring process. If you require any accommodations in applying for any position, please do not hesitate to ask. The Spartanburg County Public Library is proud to be tobacco free.

151 South Church Street, Spartanburg, South Carolina 29306-3241, (864)596-3507, www.spartanburglibraries.org
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